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Contact Us

How do I start a Return/Exchange:

Please email us at support@borntough.com


What is the status of my Return or Exchange:

If you have already gone through our Return/Exchange online process and you have shipped your items back to us, once we receive the products at our warehouse, please allow 5-7 business days for your Return/Exchange to be processed.

To speed this process up, you can email us your tracking number to show that it has arrived at our warehouse, and we will make sure to process your Return/Exchange.


Wrong item sent or missing item:

If we sent you the wrong item, or forgot an item in your order, please send us pictures of the incorrect item and let us know which item from your order is missing/wrong and we will ship you a new item immediately.


Store Hours:

Store: Monday-Friday 6:00 PM - 2:00 AM KSA Time.
Email: support@borntough.com
Phone Number:  (844) 245-8851 

If you still need help after reading our Frequently Asked Questions please email:


Please allow 24-48 hours for a response from our team


Born Tough
391 Thor Pl
Brea, CA 92821